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We're here to help. Whether you have a question about your subscription, need technical support, or just want to share feedback, reach out to us.
Operated By
Karvitech Software Solutions
India
Frequently Asked Questions
How do I reset my password?
Click "Forgot password?" on the login page and enter your registered email. You'll receive a reset link.
I made a payment but my account isn't upgraded.
Please wait a few minutes and refresh your dashboard. If the issue persists, email us with your registered email and payment ID.
Can I access tests on mobile?
Yes. MockPrep Zone is fully responsive and works on all devices — phone, tablet, and desktop.