1. Information we collect
Account information. When you register we collect your name, email address and password. If you sign up with Google we receive your name, email and profile picture from Google. Phone number, date of birth and education are optional.
Payment information. Payments are processed by Razorpay. We never see or store your card details. We keep a record of each transaction: order ID, payment ID, plan, amount and status.
Usage data. We store your test attempts — answers, scores, time taken — so that your dashboard can show your progress and so that we can improve our question bank.
2. How we use your information
- To create and manage your account and keep it secure, including the single-active-session check
- To provide access to tests and track your attempts and results
- To process payments and manage plan validity
- To send account emails: verification, password reset and payment confirmations
- To understand how the platform is used and improve it
3. Data sharing
We do not sell, trade or rent your personal information. We share data only with the service providers that run the platform:
- Razorpay — payment processing
- Firebase (Google) — authentication, database and file storage
- Resend — transactional email delivery
- Vercel — hosting and content delivery
4. Data security
All traffic is encrypted with TLS. Passwords are handled by Firebase Authentication and never stored by us in plain text. Payment signatures are verified on our servers before any plan is activated. No method of storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and local storage
We use essential cookies and browser storage to keep you signed in and to enforce one active session per account. If analytics is enabled we use Google Analytics with IP anonymisation. We do not use advertising cookies.
6. Your rights
You can request access to, correction of, or deletion of your personal data by writing to info@karvitechsoftwaresolutions.com. Deletion requests are completed within 30 days. Transaction records may be retained where required by law.
7. Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed. Continued use of the platform after a change means you accept the updated policy.
8. Contact
Privacy questions can be sent to info@karvitechsoftwaresolutions.com. Karvitech Software Solutions, Nellore, Andhra Pradesh, India.